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Scan, Fix, Done: How Prism CMMS Simplifies Breakdown Maintenance


simplified breakdown maintenance workflow

From Breakdown to Work Order Closure: A Fully Digitized Experience

When an operator encounters an issue, they can instantly raise a breakdown request by scanning the QR code on the machine. No need to manually input details or search through long lists—just a quick scan through the Prism mobile app, and the exact equipment details are automatically captured. This ensures precise reporting and speeds up the entire process.

Empowering Maintenance Technicians with On-Demand Tools

Once a breakdown request is raised, the maintenance technician is notified in real time. They can then access a host of digital resources right from their smartphone, ensuring the problem is solved quickly and efficiently. This includes:

  • Troubleshooting Manuals: Maintenance technicians can access machine-specific troubleshooting guides directly through the mobile app. This allows them to diagnose and address issues faster without having to look for physical manuals.

  • Equipment History Cards: The mobile app also provides access to detailed maintenance history cards for each machine. By viewing the machine’s past maintenance records and past issues, technicians can make informed decisions on how to proceed with the repair, avoiding repetitive mistakes and addressing root causes more effectively.


Check the link to understand how easy it is to raise a breakdown request within 5 seconds with all required information.


Key Benefits of Prism Mobile App for Breakdown Management:

  • QR Code-Based Breakdown Reporting: Instantly report breakdowns by scanning the QR code on the machine, reducing reporting time and ensuring accurate equipment identification.

  • Real-Time Access to Troubleshooting Guides: Technicians have all the resources they need at their fingertips, eliminating downtime spent looking for manuals or guidance.

  • Maintenance History at a Glance: View comprehensive maintenance records and past issues in seconds, leading to quicker decision-making and more effective repairs.

  • Streamlined Work Order Management: Track every step of the breakdown process from reporting to work order closure through the mobile app. Every action and update is recorded in real time.

  • Paperless Workflow: Eliminate paper-based reporting and record-keeping. All data is securely stored and easily accessible via the app, improving record management and future maintenance planning.

  • Faster Response and Resolution: With instant notifications and access to critical tools like manuals and history cards, technicians can respond and resolve issues faster, minimizing downtime.

Why Choose Prism CMMS?

Prism CMMS is engineered to not only simplify the maintenance process but to make it smarter and more efficient. By digitizing everything from breakdown reporting to work order closure, we empower both operators and maintenance teams to work faster, smarter, and more collaboratively.

With Prism CMMS, your organization can say goodbye to manual processes and slow response times. Our mobile app ensures you have all the tools you need to handle breakdowns efficiently and keep your facility running smoothly.

Stay ahead of the curve—digitize your maintenance operations with Prism CMMS today.

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